LIVE OPERATING MAPArticle 19 incident reportingHuman review required
01Applicability
Financial entity · in scope
02Classification
Major ICT incident
03Initial report
Timer and escalation route
04Intermediate report
Status and handling evidence
05Final report
Root cause and resolution
06Register
Source, owner and version retained
Evidence readiness
Audit history is part of the operating model.
01Official source and version02Applicability rationale03Control and policy mapping04Reviewer and decision05Submission receipt06Remediation and closure
Authoritative references
Use the official rules as the source of truth.
NeoGRC structures operational work around the regulation and its supporting standards. The records shown on this page are illustrative product data, not regulatory guidance or legal advice.
DORA readiness must be visible in day-to-day work.
DORA has applied since 17 January 2025. Readiness depends on the organisation being able to operate and evidence its ICT risk, incident, testing and third-party processes—not merely maintain a project checklist.
01
Governance
Management responsibilities, review cadence and ICT risk decisions are attributable.
02
Incident response
Classification, escalation, reporting stages and submission evidence remain connected.
03
Resilience testing
Plans, results, findings and remediation provide a reviewable testing history.
04
Third-party oversight
Provider dependencies, contracts, risk decisions and register information stay aligned.
A focused working session
Test DORA against one operational scenario.
Bring an ICT incident, resilience test or critical provider relationship that crosses multiple owners. We will trace the requirement through your operating records and show where human review remains essential.
Entity scope, accountable roles and the source requirements involved.
02
Walk the scenario
Risk, control, incident or provider records and their relationships.
03
Inspect the evidence
Decisions, reports, approvals, receipts and remediation history.
04
Define a starting scope
A bounded use case with owners and acceptance criteria.
Questions buyers ask
DORA compliance operations, in practical terms.
Answers for financial entities evaluating how to organise accountable digital operational resilience work.
When did DORA begin to apply?
Regulation (EU) 2022/2554 has applied since 17 January 2025. Organisations should use the official regulation and applicable technical standards as their authoritative legal sources.
Which operational areas does the NeoGRC DORA model connect?
The model connects ICT risk management, incident management and reporting, digital operational resilience testing, ICT third-party risk and relevant information-sharing decisions with ownership, controls, evidence and remediation.
How can DORA incident reporting be followed?
An incident can retain its classification rationale, escalation, reporting stages, accountable reviewers, supporting evidence and submission receipts. This preserves the path from the operational event to the regulatory reporting decision.
How are ICT third-party dependencies represented?
Provider relationships can be connected to supported services, contractual records, risks, controls, assessments and register information so oversight is not isolated in a standalone supplier list.
Does NeoGRC automate DORA compliance decisions?
No. The platform can structure records, relationships and workflow, but applicability, classification, acceptance and compliance decisions remain subject to authorised human review.
What should we bring to a DORA demo?
Bring one representative ICT incident, resilience test or provider relationship together with the records currently used to govern it. The session can then test traceability, ownership and evidence against your operating process.